AI & software partner for growing businesses
Not sure where AI could help your business? That's exactly where we start.
We help UK SMEs find the work slowing them down, then build practical AI automations and bespoke business applications to take it off their hands. We start straight away, for one fixed monthly price, with no big upfront commitment.
Working results in weeks, not months · Paid at the end of each month · Based in Lisbon, same time zone as London
They don't just add new tools. They adjust how the work flows around them. We build the tools and help your team adapt the way it works, one step at a time.
Between your CRM, your accounting software and three spreadsheets.
Running parts of the business they were never built for.
Questions answered by hand that could answer themselves.
So people become the glue between them.
AI automation for your business
Invoices, quotes and forms read, checked and entered into your systems automatically.
AI assistants that answer common questions and capture leads and bookings by phone, email or chat.
The numbers you check every Monday, gathered and summarised before you ask.
Bespoke business applications
The sheet that runs your operations, rebuilt as a simple custom tool your team can rely on.
Quotes, approvals, documents and updates in one place, instead of email chains.
Integrations between the tools you already pay for, so data moves on its own.
A few examples of the kind of work we do.
Hospitality
Answers calls, checks availability and confirms reservations, day and night.
At a glamping site in its first summer season: 4,000+ calls answered, 44% outside office hours or at weekends, from callers in 15+ countries, each in their own language.
Property development
Read, matched to the right project and ready for approval, without re-typing.
At a real estate developer: 20+ hours a week saved for two years, with 5,000+ invoices processed.
Construction
Documents read and filed straight from email, with expiry alerts and renewal requests.
For a mid-sized contractor: saves up to 5 hours a week per site.
You see the result. Underneath sits everything that makes it work reliably, and that's always most of the effort.
But you don't need to follow the jargon: every month, a short report in plain English shows you both what changed and what it took to get there.
What you see
Bookings flow into invoicing automatically.
What it takes
How it works
No lengthy sales process. We agree a clear first-month goal, get to work in week one, and show you progress within days.
01
30 minutes, booked for the next few days. We look at your priorities, and we come prepared with one or two concrete ideas for your business.
02
We agree a goal that fits the month. Then we build, refine and deliver a working first version with your team. You pay at the end of the month and decide whether to continue.
03
We propose what's worth doing next and deliver it. Bigger ideas are split into monthly steps, each one building on the last.
Pricing
Fixed monthly price. No hourly billing and no surprise invoices, even when something takes longer than planned.
Start immediately. You're invoiced at the end of each month, for work already delivered. Continue only if it's worth it.
£3,000 / month
No long-term contract · Cancel any time
Not included: third-party costs such as hosting, software subscriptions and AI usage fees. You pay these directly, at cost, and we estimate them before we start, so there are no surprises.
Who you'll work with
Afonso Queiroz
Founder, Untwine · Lisbon
Untwine is led by Afonso Queiroz, who spent years on the other side of the table: as managing partner of a hotel group, and as general manager of a real estate development and construction group. He knows what it's like to run a business on spreadsheets, phone calls and tools that don't talk to each other.
Today we combine that operator's view with AI. We look at every idea the way an owner would: will it save time, cut costs or help win more business? If it won't, we'll tell you. Then we design and build the solution with specialist engineers. Every engagement is led by Afonso personally, so you always have one senior person accountable for the result.
Hospitality, real estate development and construction
One of Europe's top 20 business schools (Financial Times, 2025)
Automations, AI assistants and bespoke business applications
No, that's the point. You bring the frustrations; we work out what's worth fixing first and propose it.
Lisbon is on London time all year round, so we work during your hours. Work like this happens remotely anyway, even with a UK-based team: calls, shared screens and shared tools, all in English. And we're a short flight away whenever it helps to meet in person.
Cancel at the end of any month. Everything we build runs on your own accounts, so you keep all of it, with its documentation.
We agree the goal at the start of each month, and you get a report at the end of the month: what changed for your business, and what it took, in plain English.
Because finished beats started. Each improvement is delivered and working before the next begins.
We're an EU company and work under the UK GDPR and EU GDPR. We only access what each piece of work needs, a data processing agreement is part of every engagement, and everything we build stays yours. More in our privacy notice.
A free call with Afonso Queiroz
Former managing partner of a hotel group and general manager of a construction group
No hard sell: if it's not a fit, I'll tell you, and you'll still leave with at least one idea you can use.
Loading available times…
Calendar not showing? Open it in a new tab.
A recent result: 20+ hours a week saved on supplier invoices at a real estate developer.
Not ready for a call? WhatsApp me a question or email [email protected]. I usually reply the same working day.